Establishes communications systems by installing, operating, and
maintaining voice and data telecommunications network circuits and
Telecommunications Technician Job Duties:
Plans network installations by studying customer orders,
plans, manuals, and technical specifications; gathering
equipment, supplies, materials, and tools, assessing installation site;
preparing an installation diagram.
Establishes voice and data networks by running, pulling,
terminating, and splicing cables; installing telecommunications
equipment, and cable trays; building ironwork and ladder racks;
establishing connections; programming features; establishing connections
and integrations; following industry standards; activating remote
access tools; coordinating with contractors.
Verifies service by testing circuits, and equipment; identifying, correcting, or escalating problems.
Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
Maintains customer rapport by listening to and resolving concerns; answering questions.
Maintains safe work environment by following codes, standards, and legal regulations.
Updates job knowledge by participating in educational opportunities; reading technical publications.
Enhances department and organization reputation by
accepting ownership for accomplishing new and different requests;
exploring opportunities to add value to job accomplishments.
Telephony experience preferred.
Must have a valid driver's license, good driving record, and proof of insurance.